Here is what people are saying about us!
As a provider I would recommend using MCCI, they are local and family owned business that understands the need of Community based collections. They are willing to work and accommodate their collection process for what’s best for a company and for the consumer. They are easy to contact and discuss issues that may arise and they. They are extremely knowledgeable in the current laws and regulations they need to follow. I would highly recommend using MCCI as your collection agency. Extremely fair for all involved.
Team Lead Self-Pay / Patient Financial Services — Memorial Health
We have used MCCI for years! They have done a great job of assisting us in the collection process and are always professional and outstanding to work with. We would recommend them to any business.
Veterinarian/Doctor — Kaskaskia Valley Animal Hospital
I have used MCCI for many years to help collect on our delinquent self-storage tenants. Midwest Credit Collections has always been easy to work with, and help lower our aging accounts.
Manager — Northwest Ministorage
I like the fact I can call and speak to a live person (Drew) about out accounts that have been sent from the collection department. Drew knows exactly what we need, all we do is provide some information to pull that account up and Drew is ready to answer any question we have about that collection account. Midwest always calls if there are any discrepancies in the account to make sure any information given out to the customer is correct.
Collections Manager — Land of Lincoln Credit Union
I have been associated with MCCI for several years in my job with a local house/apt rental firm. The people I've worked with are professional and a pleasure to work to do business with. They are always ready to answer questions or assist in any way they can. I would highly recommend MCCI's services to anyone needing help in collections matters.
Manager — JD Properties Plus, Inc.
We have been working with Midwest Credit & Collection for 10+ years now and have had a positive experience. I work mostly with Drew Steele and he is always very personable and helpful. I look forward to working with Midwest Credit & Collection in the future.
Water Dept. Clerk — City of Mattoon
We switched our collection efforts to MCCI several years ago and are very happy with our decision. Along with excellent customer service, our collection rates have gone up exponentially!
Manager — Weiner Companies
Thank you so much for doing business with us. We appreciate the effort made to collect rent and damages due for us. Since I have become property manager and started using MCCI, Lake of the Woods Apartments has collected more in collections than any prior company used. I highly recommend them and my owner even asked for their information to use for his other properties.
Property Manager — Lake of the Woods Apartments
Whenever I have questions or concerns in regards to accounts we have sent MCCI I know that I can get the answers I need in a speedy manner.
Collections Officer— Staley Credit Union
Our company has used MCCI for many years now to help us collect payment from customers who cannot or will not pay their bill. I've found that MCCI is a great company to work with. Their employees are always very courteous and professional. They communicate well with us and with our customers.
When we finally must turn over an account to them for collection, sometimes a miracle happens. Often, that customer will call us and express a sudden desire to pay his bill after all, so I know that MCCI doesn't waste any time contacting them after we've all but given up. I'm still not sure how they get payment for us - as I mentioned, the employees are super nice.
I highly recommend MCCI when you need help collecting payment from your more stubborn customers.