Pre-Collection Services

Pre-Collection Services

Not ready for FULL COLLECTION? Don't worry, we can help! This process is similar to our full collection services but with more leniency and lower rates. 

Our customer service representatives will reach your patients/customers close to their service date and discuss payment options.  Rates are determined once our client's expectations are discussed.

Here is how it works:

  • Accounts are submitted electronically or manually to us
  • An acknowledgement of receipt of placed accounts is sent to the client
  • We begin our pre-collection work as soon as the account is listed in our system. This is tailored to the needs and wants of the client.
  • Once we collect on the account, we will remit the client’s portion at the beginning of the following month. Along with the check, we will remit a detailed statement listing the client account number, account name, payment amount, and balance due. In addition to this, the client will be given access to a client portal where their accounts can be viewed at any time.
  • After 30-60 days, the account will then be moved to FULL COLLECTION SERVICE at the agreed upon rate.

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217-423-3418 or 800-535-6224

Text MCCI to 53676 to receive account text messages from MCCI. Message frequency will vary. Message & data rates may apply. To opt-out of receiving messages, text STOP to any message MCCI sends you. If you need assistance, text HELP to 53676.